Shipping Policy

Thank you for choosing MaryJane Mommy. We are committed to providing you with a seamless and reliable shopping experience. This shipping policy outlines the details regarding shipping, delivery, and related processes for orders placed on our website.

Processing Time:

Upon receiving your order, we will process it within 1-2 business days. This includes order verification, product availability confirmation, and packaging.

Shipping Methods:

We offer a range of shipping methods to accommodate your needs. The available options will be displayed during the checkout process. Please note that the shipping methods may vary based on the destination and the items in your order.

Shipping Costs:

The shipping cost is determined by several factors, including the weight, dimensions, destination, and chosen shipping method. The shipping cost will be calculated and displayed at checkout. Please note that additional handling fees may apply in certain cases.

Shipping Time:

The shipping time refers to the duration it takes for your package to be delivered after it has been shipped. This timeframe depends on various factors, including the shipping method selected, the destination, and any customs processes. Estimated shipping times will be provided during the checkout process, but please note that they are only estimates and actual delivery times may vary.

Tracking Information:

Once your order has been shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your shipment. Please note that it may take some time for the tracking information to become available after the package has been shipped.

International Shipping:

We do not ship internationally.

Order Modifications:

If you need to modify your order, such as updating the shipping address or adding items, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that order modifications may cause delays in processing and shipping.

Lost or Damaged Packages:

While we strive to ensure that your package arrives in perfect condition, unforeseen circumstances can occur. In the event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and find a suitable resolution for you.

Return to Sender:

If a package is returned to us due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failed delivery attempts, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply in these cases.

Holiday Shipping:

During peak holiday seasons, shipping carriers may experience higher volumes and delays. We recommend placing your orders well in advance to ensure timely delivery.